top of page

Privacy Policy

1. Introduction

Welcome to Garden WIFI. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.gardenwifi.co.uk] and use our services.

​

Garden WIFI is a trading name of [Insert Company Legal Name], registered in the United Kingdom. If you have any questions about this policy or how we handle your data, please contact us at info@gardenwifi.co.uk.

​

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, username, title, date of birth.

  • Contact Data: Billing address, delivery address, email address, phone number.

  • Account Data: Login credentials, preferences, order history.

  • Payment Data: Payment card details (processed securely by our payment provider).

  • Technical Data: IP address, browser type, time zone, location, operating system, and other technology on the devices you use to access our website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences.

​

3. How We Collect Your Data

We collect your data in the following ways:

  • When you register for an account or place an order.

  • When you subscribe to our newsletter or request marketing.

  • When you interact with our website through cookies and analytics.

  • When you contact us directly via email, phone, or contact form.

​

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver your orders.

  • To manage your customer account.

  • To respond to enquiries and provide customer support.

  • To send you marketing communications (with your consent).

  • To improve our website, products, and services.

  • To comply with legal or regulatory obligations.

We only process your personal data where we have a lawful basis to do so under UK GDPR, such as your consent, our contractual obligations, or our legitimate business interests.

 

5. Sharing Your Data

We do not sell your data. We may share your personal information with:

  • Service Providers: Including payment processors, delivery companies, email marketing platforms, and IT service providers.

  • Legal Authorities: If required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

​

6. International Transfers

Some of our service providers may process your data outside the UK. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on adequacy decisions, to protect your data.

 

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Typically, we keep order information for 6 years.

 

8. Your Rights

You have rights under data protection law, including:

  • The right to access your personal data.

  • The right to correct inaccuracies.

  • The right to request erasure ("right to be forgotten").

  • The right to object to processing or request restriction.

  • The right to data portability.

  • The right to withdraw consent at any time (for marketing).

  • The right to lodge a complaint with the Information Commissioner’s Office (ICO) – www.ico.org.uk.

 

9. Marketing Preferences

You can choose to opt in or out of marketing communications at any time by:

  • Clicking the “unsubscribe” link in our emails.

  • Updating your preferences in your account.

  • Contacting us at info@gardenwifi.co.uk.

 

10. Cookies

Our website uses cookies to enhance your experience and analyze traffic. For more details on how we use cookies and how to manage your preferences, please see our [Cookie Policy].

 

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access. These include SSL encryption, secure payment gateways, and regular security audits.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top. We encourage you to review this page regularly.

 

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Data Protection Officer
Garden WIFI
Email: info@gardenwifi.co.uk

bottom of page